Receptionist

LN18394 | Receptionist| St Helens/ Warrington | 2 month Temporary | £17 - £18 p/hour

Client:

Castlefield are working with an organisation who make a genuine contribution in the local area as they look to recruit several enthusiastic and personable Receptionist to join their team.

The position will be a temporary contract with the view of extension or permanent offer depending upon performance. They are based in modern offices which are easily accessible via public transport and free onsite parking is available on site.

This position requires travelling to Warrington and St Helen offices

Duties will include:

• To be the first point of resolution to customers face to face or over the phone
• To have detailed knowledge of company policies and procedures across a range of disciplines to ensure that customer contacts receive the correct advice, are escalated when necessary and correctly administered onto the internal System.
• The key purpose of this post is to resolve face to face, telephone, electronic, letter, text customer enquiries.
• Taking a proactive approach to customer care, ensuring high customer satisfaction.

The successful candidate will:

• Must have a driving licence
• Have experience handling a high volume of inbound calls
• Previous experience in a customer facing environment
• Have a positive attitude
• Strong communication skills