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We are seeking an enthusiastic IT Support Engineer to provide first-line support and deliver user training on key systems. You will be the first point of contact for IT issues, working to resolve technical problems and support digital learning initiatives.
About the Role
As IT Support Engineer, you will play a key role in supporting the school's technology services. You will be responsible for day-to-day support, systems management, and ensuring the IT infrastructure meets the needs of both staff and pupils. Working within a collaborative team, you will help deliver excellent service, maintain systems, and contribute to ongoing IT projects.
Key Responsibilities
- Provide first-line IT support, resolving hardware, software, and network issues.
- Deliver user training and create support documentation.
- Maintain IT assets, hardware, and software updates.
- Administer user accounts and access controls.
- Support IT projects and change management processes.
- Stay up to date with emerging technologies to enhance IT services.
About You
- Hands-on experience in IT support and troubleshooting.
- Strong communication and customer service skills.
- Knowledge of Active Directory, Microsoft 365, and basic networking.
- Experience delivering user training and documentation.
- A proactive and collaborative approach with strong problem-solving abilities.
What We Offer
- Competitive salary package
- 25 days holiday plus bank holidays
- Defined contribution pension scheme
- Staff discounts and benefits
- On-site working environment with excellent facilities
How to Apply
If you are an enthusiastic IT professional looking for a rewarding role in a prestigious educational setting, we would love to hear from you. Apply today to be considered for this exciting opportunity.
