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BRITA Vivreau have an exciting opportunity for an experienced technical trainer to join the team in Uxbridge to deliver comprehensive technical training using BRITA HQ methods to internal teams & partners, ensuring proficiency in installations, maintenance, and troubleshooting across our product range.
This is a pivotal role within Technical Excellence, for a Product Training, Quality & Safety Expert in Uxbridge, to champion excellence in product training, quality and safety, driving continuous improvement across BRITA Vivreau.
The purpose of the roleIs to deliver Technical Product Training - delivering agreed levels of Product Mastery across BV UK & external partners. Ensuring employees & partners can perform their roles effectively, safely and ensure a best-in-class customer experience.
Role Responsibilities
- Deliver all product training onboarding, annual refresher training, quality audits and assessments for all BV field engineers & external partners ensuring all on-site working practices, BRITA quality standards are maintained in-line with all local, BRITA HQ, onsite ACOP/Legislation and comply with latest Health & Safety guidelines.
- Conduct regular assessments to uphold quality and safety standards, updating documentation and methods to comply with legislation and H&S requirements.
- Coordinate logistics for remote training sessions and actively communicate product, quality, and H&S updates through various channels.
- Investigate product quality issues, collaborating with stakeholders to develop improvement solutions and conduct on-site quality assessments to ensure continuous improvement.
- Complete annual assessments across all internal/external field engineers ensuring correct working practices, quality and H&S standards are maintained.
- Coordinate logistics for remote training sessions and activities, including venues, tools and equipment.
- Test/investigate reported product quality issues, collating data / findings of product defects in order to feed accurate information into local quality reporting process and develop improvement solutions with local & BRITA HQ 'stakeholders’.
To be successful in this role
- At least 3 years technical or product training experience & Train The Trainer delivery methodology/coaching
- Possess excellent verbal and written communication skills
- An understanding of either DWI Microbiology and/or Water regulations would be ideal, however we will assist you with the accreditation training
- Highly computer literate
- Be in possession of clean valid driving licence
- Be prepared for an occasional away trips
What's in it for you?
Annual salary of up to £34,500 (depending on experience) + car allowance & annual insurance
A comprehensive range of company benefits, including;Excellent company pension schemeYear end company bonusThe opportunity to join our Private Health CoverEmployee discountFree Flu jabs & eyes care vouchers & much more!
If you would like to become part of the BRITA family then get in touch today
