Customer Service Advisor

Jark PLC

Posted 22 days ago, valid for 23 days

Wakefield, West Yorkshire WF2 8TY

£18,000 - £25,000 per annum

Part Time

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Sonic Summary

Position: Customer Service Advisor
Job Type: Part time, permanent
Salary: Not specified
Experience Required: Previous experience in customer service
Skills Required: Excellent telephone manner, confident communicator, ability to organise and plan effectively, competent IT user in MS Office

We are recruiting a Customer Service Advisor to join our Customer Satisfaction Centre This is a part time, permanent role.Requirements:Liaising with customers, providing excellent service every time.Speaking to local authorities and councilsReporting faulty equipmentChasing existing workRequesting new installations and general enquiries, as well as efficiently and effectivelyPlanning engineer resource and workload.Skills Required:Excellent telephone manner and naturally friendly and empathetic styleConfident communicatorAbility to organise and plan effectivelyCompetent IT user, in the use of MS Office (Outlook, Word, Excel),Previous experience in customer serviceSkills:Customer ServiceOutlookWordExcelKeywords:Customer ServiceOutlookWordExcel

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