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Senior ServiceNow Technical Consultant
Henderson Scott are proudly working in partnership with a SerivceNow Elite partner throughout the UK.
Due to the growth of the business, we are supporting to find a Senior ServiceNow Technical Consultant at their office in Warwickshire on a full time permanent basis.
Please note - due to the nature of the projects, up to 3 days on site is a requirement.
The Role:
- Understand and implement ServiceNow platform architecture solutions.
- Working on multiple implementation projects within ITSM.
- Collaborate with architects and clients to define technical requirements.
- Develop designs aligned with requirements.
- Review requirements for accurate estimation and resolve application issues.
- Lead a team to build and deploy applications meeting client needs.
- Conduct sprint activities and prioritise tasks.
- Translate requirements into user stories.
- Provide solutions for issues and report status to the Project Manager.
- Manage risks and ensure high-quality deployment.
- Identify improvement opportunities.
About You:
- Experience working with multiple Servicenow modules.
- Relevant ServiceNow certifications (CSA, CIS - ITSM, ITILv3 advantageous)
- ITIL process definition and integration solutions knowledge.
- Experience leading ITSM implementation projects and ServiceNow life-cycle implementations.
- Expertise in ServiceNow deployments, ITSM migrations, upgrades, and integration with third-party tools.
- Strong ITIL process knowledge and ability to align with customer requirements and industry standards.
- Excellent communicator, both written and verbal.
- Strong team management skills and highly organised.
How to Apply:
Please send over you updated CV to be considered for this role.
