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2nd Line Service Desk Engineer

Searchability
Posted 11 days ago, valid for 11 days
Location

Wetherby, West Yorkshire LS22 6SH

Salary

£25,000 - £35,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Salary: £30,000 - £35,000
  • Experience Required: Previous experience working within a fast paced MSP, broad knowledge of IT systems, vast experience with the Microsoft Stack, Microsoft server experience
  • Location: Near Leeds, UK
  • Benefits: Hybrid working model, 25 days holiday plus bank holidays and the option to purchase more, medical insurance, continued development support
  • Responsibilities: Responsible for escalated tickets supporting the broader team, managing clients' technical queries, using tools to prioritize effectively

2nd Line Service Desk Engineer

Opportunity for a 2nd Line Service Desk Engineer to join the UK's leading cloud technology managed service provider based near Leeds.

Salary between £30,000 and £35,000 depending on experience plus benefits.

Who we are:

We are the UK's leading managed service provider helping businesses across the UK implement cloud technologies, security and general support. We're looking for a driven individual who shares the same values for growth and development as us.

Benefits:

  • Hybrid working model.
  • 25 days holiday plus bank holidays and the option to purchase more.
  • Medical Insurance
  • Continued development support.

What will you be doing?

You will be responsible for escalated tickets supporting the broader team in a timely manner. You will manage our clients technical queries and use the tools available to keep track of all queries to prioritise effectively.

Essential Skills:

  • Previous experience working within a fast paced MSP.
  • Broad knowledge of IT systems.
  • Vast experience with the Microsoft Stack.
  • Microsoft server experience.

TO BE CONSIDERED…

Please either apply by clicking online or emailing me directly . For further information please call me on . By Applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.