Talent Growth and Development Analyst

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful. 

• We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

• We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

• And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values: 

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

We’re Looking For:

We are looking for a Talent Growth & Development (TG&D) Analyst to join our dynamic Human Resources team. The TG&D Analyst will contribute to the overall strategy and execution of all initiatives related to TG&D at OPENLANE. These initiatives include performance, learning, and talent management. The TG&D Analyst will collaborate with team members and stakeholders to design solutions, create support materials, maintain records and data, facilitate training, and other administrative tasks to support program success.

You Are:

• Innovative. You think outside the box to find creative solutions to talent development challenges.

• Collaborative. You work effectively with stakeholders and team members to gather insights and design effective solutions.  

• Detail-oriented. You maintain high standards in documentation and administration. 

• Adaptable. You handle change well and can adjust to shifting priorities in a dynamic environment.

• Customer-focused. You prioritize user experience and satisfaction in all interactions and solutions.

You Will:

• Create clear and engaging training and development resources and supporting communications. 

• Work with project owners, and stakeholders to understand TG&D solution needs, and support efforts. 

• Create resources and communications in support of change management initiatives.

• Manage and maintain current resources such as policies, procedures, forms and training documentation.

• Update training content and assignments regularly to comply with OPENLANE’s compliance requirements.  

• Provide prompt, efficient, and courteous customer support to Workday Ticket inquiries and requests. 

• Contribute to the development of new processes and methods supporting TG&D initiatives.

• Ensure administrative continuity of TG&D initiatives including performance management, learning, talent, Insights Discovery, Workday, etcetera. 

Who You Will Work With:

Reporting to the Director of Talent Growth and Development, this role will collaborate with Human Resources team members, project stakeholders, and external partners on a regular basis.

Must Have’s:

• 3+ years of experience in training, eLearning development, communications, technical writing, Human Resources, related field, or equivalent experience. 

• Demonstrated success in working within a Human Resources or customer support team.

• Demonstrated ability to provide high-quality customer service. 

Nice to Have’s:

• Experience with training development software such as Articulate, Captivate, or similar software.

• Experience with learning management systems (LMS), Workday, or other Human Resources Information Software.

What We Offer: 

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match 

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer 

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement 

Sound like a match? Apply Now - We can't wait to hear from you!