Back to search
Part-Time Customer Service Assistant, Birmingham, B4
Temporary Ongoing - £11.44 per hour - Weekly Pay - Immediate Start
24 hours/3 days a week on a rotating schedule, including weekends
Great opportunity to join a dynamic team at a bustling student accommodation in Birmingham. We are seeking a proactive and motivated Customer Service Assistant with excellent front of house skills to provide exceptional support and service to our residents.
Key Responsibilities:
- Respond to and resolve student inquiries
- Manage incoming deliveries
- Process rent payments
- Provide reception and customer service assistance
- Maintain and update IT systems
- Support the Manager in all areas, including marketing and sales
- Prepare reports and documentation
- Participate in face-to-face marketing activities
- Conduct room inspections
Qualifications and Experience:
- Proven Customer Service, Front of House or Reception experience
- Hotel experience would be an advantage
- Friendly and approachable demeanour
- Strong problem-solving skills
- Ability to take initiative
- Skilled in handling sensitive issues
- Team player with a positive attitude
- Proficient in IT
Apply now for immediate consideration.
(Ritz Rec Emp Bus)
