SonicJobs Logo
Login
BackBack to search
  1. Home
  2. Bristol
  3. Customer contact centre information clerk
  4. Customer Service Host

Customer Service Host

Irlam Associates
Posted 20 days ago, valid for 17 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£11.92 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Job Title: Customer Service Host
  • Location: Bristol Airport
  • Shift Pattern: 4 on 4 off
  • Salary: £11.92 per hour
  • Experience: 5 years required
  • DBS Check required
  • 5 year check required
  • 4 on 4 off
JOB TITLE: Customer Service HostLOCATION: Bristol Airport  SHIFT PATTERN: 4 on 4 off, shift times will be dependent on operational requirements PAY RATE: £11.92 per hour! Main Duties & Responsibilities:To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with personable service, assessing requirements of the passenger and allocating a Customer Care Agent (CCA)To attend the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival.
  • Ensure that all passengers are booked into the tracking and allocation (Inform) system.
  • Ensure all jobs are allocated to the CAA’s mobile device (PDA)
  • Ensure full customer service is provided to all PRM’s at each hosting point.
  • Ensure you fully adhere to the SLA times for all passengers both landside and airside.
  • Expedite a smooth transfer throughout the terminal.
BenefitsWe’re proud to offer a great range of benefits including:
  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counselling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Lifeworks, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Logo
SonicJobs
Your next career move. Sorted.
Search jobsbackground image

Contact us

© 2017 - 2024 SonicJobs App Ltd. All rights reserved

Terms & Conditions& nbsp;| Privacy Policy | Browse Jobs | FAQ