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Hotel Café Royal enjoys an unrivalled setting on Regent Street where the elegance of Mayfair, energy of Soho and sophistication of St. James combine. It's where history, culture, business and the stage are just steps away. That's one reason why, for 150 years, people who make a difference have made their way through these doors. For Oscar Wilde and Muhammad Ali, Winston Churchill and David Bowie, David Chipperfield and Albert Adrià, Hotel Café Royal has always been the vibrant living room of London, the place to convene, converse and celebrate.
Our serene rooms and suites have been created in a modern and sophisticated style characterised by a refined simplicity touched with grand classical features in stone and copper. The overall effect of the hotel’s 160 guestrooms and suites, including seven signature suites that echo the glories of Café Royal’s past, is calm, assured and distinctive.
Your role as a Housekeeping Room Attendant is to deliver a home away from home experience for all our guests, taking pride in ensuring every bedroom is immaculate for your next guest and creating an outstanding first impression. Our Housekeeping team take responsibility for ensuring our guest bedrooms are clean and well maintained, replenishing guests supplies and amenities as required and for staging each room appropriately for your next guest’s arrival.
About you
- Previous housekeeping / cleaning experience in a Hotel, Club, Resort or Private Household
- A conversational level of spoken English in order to communicate with colleagues, and guests
- Highly organised with great attention to detail
- Not afraid of hard work
- Taking pride in ensuring our guests receive a 5* level of service
Benefits:
- Pay of up to £35,000 including service charge & bonus per room
- Access to heavily discounted friends and family rooms rates across the Set Hotels
- Two complimentary rooms nights per year in London, Paris or Amsterdam (after 1 year of employment)
- Up to 50% colleagues discount in all our food and beverage outlets
- Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments)
- Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (January)
- Christmas celebrations, including colleague lunch, children’s party and Christmas gift
- Automatic membership of the company’s life assurance scheme from day one
- Generous discounts on retail and dining in Central London through the West End Club app
- Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments
- A variety of external benefits including gym discounts and free eye tests
- Cycle to work scheme and season ticket loan
- A wide range of both internal and external training and development programmes to support all of our colleagues’ career progression
- The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday
