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Exciting Opportunity: IT Support Engineer
Are you a talented IT professional seeking a new challenge? Are you passionate about problem-solving and innovation? If so, we have the perfect role for you!
Location: Loughborough
Role Overview:
We are currently seeking an IT Network/Infrastructure Support Engineer for a reputable client based near Loughborough. This role offers the chance to join a dynamic technical team and work on a wide range of software and hardware solutions.
Key Responsibilities:
- Provide technical support to end-users via remote assistance, telephone, and email.
- Manage ticketing systems and prioritize tasks effectively.
- Handle account setups, system configurations, and hardware deployments.
- Assist with software installations, upgrades, and troubleshooting.
- Maintain network infrastructure and ensure optimal performance.
- Collaborate with vendors and internal teams for hardware and software procurement.
- Implement and maintain backup solutions for data protection.
- Contribute to project-based initiatives and cost monitoring activities.
Candidate Requirements:
- Proven experience in technical support roles.
- Strong knowledge of Microsoft Core Stack and networking technologies.
- Certification in Microsoft technologies is a plus.
- Experience with virtualization and backup technologies is desirable.
- Excellent communication and problem-solving skills.
Why Apply?
- Exciting opportunity to work with cutting-edge technologies.
- Supportive work environment with opportunities for growth.
- Competitive salary and benefits package.
Don't miss out on this fantastic opportunity! Apply now to take your IT career to the next level.
