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Key ResponsibilitiesÂ
- Maintain excellent customer relationships.
- Provide comprehensive knowledge on subscription services to assist customers.
- Support the sales team.
- Report customer feedback and concerns to the Sales Manager and relevant departments.
- Handle subscription renewals.
- Efficiently record and respond to email and phone inquiries.
- Utilise Word, Excel, and Publisher for various tasks.
- Gather market and customer information to drive sales activities.
Qualifications and RequirementsÂ
- Customer service background in an office environment.
- Computer skills, with a preference for previous computer-based experience.
- Experience in contacting businesses via phone and face-to-face.
Company Description
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Our client, based in Lowestoft, offers consultancy and membership intelligence services in the offshore energy sector. With a global reach, they are dedicated to continuously improving their customer service and sales approach.
If you're enthusiastic, bright, and ready to embark on a rewarding career, apply now to be a part of our growing team!
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Thinking of applying?
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Please speak to Emily at People with Energy on (phone number removed) or email (url removed) to confidentially discuss this role in further detail.
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