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Benefits:
- Paid extra day off for your birthday every year
- Early finish on Fridays
- Westfield Health Cashback Scheme including high street discount scheme
- Free parking
Are you an experienced administrator and looking for a new challenge? Elevation Recruitment are currently working with a leading Manufacturing company, based in Sheffield, in their search for a Service Administrator to support their team.
As Service Administrator, your duties and responsibilities will include:
- Dealing with general enquiries, including calls and emails, ensuring excellent customer service at all time
- Collaborate closely with cross-functional teams, including engineers, warehouse staff and customers, to develop and maintain installation schedules
- Communicate proactively with team members and stakeholders to ensure the correct kit is sent to site depending on circumstances
- Keep track of installation progress including raising quotes and charges for missed visits
- Liaise directly with customers to arrange an agreed time for visits, booking jobs for these on the internal system
- Managing diaries of the Engineers, providing guidance and full details of jobs
- Arrange jobs with subcontractors, checking invoices and disputing any incorrect charges
- Verify that pertinent documentation is dispatched to and received from the customer prior to commencing the task
Key skills of the Service Administrator:
- Experienced in administration and customer service in a fast-paced environment
- Attention to detailÂ
- Previous experience from Engineering or Manufacturing is preferred
- Strong communication skills both written and verbal
This is a fantastic role with grate benefits, if you think you’re the ideal Service Administrator, please get in touch!
