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Job Opportunity: Housing Officer (Temporary)
Position: Housing Officer
Contract: Temporary, ASAP - 4 Month Contract
Possibility of Extension: Yes, based on performance
Pay Rate: 18.53 per hour (PAYE)
Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00
Location: EX16 6PP
Job Purpose:
To provide professional housing advice, housing waiting list, and homelessness service to those in need of affordable housing as per the Housing Act and Homelessness legislation.
Key Responsibilities:
To provide a high level of service delivery taking account of the Council's policies and procedures and to promote a culture of customer focus.
- To contribute to service development in co-operation with other colleagues and the Housing Options Manager.
- To maintain Devon Home Choice policy and procedures within a defined area of Mid Devon.
- To attend home visits and other venues as appropriate to provide a housing advice service to members of the public.
- To maintain an up-to-date knowledge and awareness of legislation and case law relating to the duties of the post holder.
- To interview and assist those persons who believe themselves to be homeless or threatened with homelessness giving advice on their housing options.
- To interview and assist those persons requiring housing advice, giving advice on their housing options as required under the Housing Act.
- To help prevent homelessness by directing applicants to the appropriate advice and assistance.
- To make formal decisions on homeless applications.
- To make formal decisions on Devon Home Choice applicants.
- To ensure that Bed and Breakfast accommodation, short life and other temporary accommodation are available to meet the needs of those who are homeless.
- To allocate temporary accommodation by the Housing Act legislation.
Qualifications and Experience:
- Previous experience in housing management or related field is preferred.
- Understanding of housing laws, regulations, and policies.
- Strong interpersonal and communication skills.
- Problem-solving abilities and a proactive approach to challenges.
- Proficiency in using housing management software.
- Ability to work independently and as part of a team.
- Relevant qualifications in housing or a related discipline are a plus.
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