Customer Service Advisor

Are you looking for a rewarding career path?

Do you want to be part of a dynamic workforce for a company that dominates the UK?

Wild Recruitment are proud to be working in partnership with Yorkshire Ambulance Service to support recruitment for NHS 111 - Customer Service Advisor roles based in Wakefield (WF2 0XQ).

No previous experience is needed to become an NHS 111- Customer Service Advisor.

Experience within a Customer Service role is essential, you will need basic computer skills and a great telephone manner.

Full training will be provided over a 10 week period.

• You will be the first point of contact for the general public calling NHS 111.
• You will deliver high quality, safe and clinically effective health care support over the telephone.
• The services are open 24/7.
• You will work as part of a team covering Day shifts, Night shifts, Early shifts including some weekends.
• You will have to be fully flexible to work a mixture of different shifts.

WORKING HOURS & PAY:

• Weekdays = Hours Worked between 06.00am to 20.00pm During first 12 weeks - £11.44ph
• Nights = Hours worked between 20.00pm to 06.00am and Saturdays during the first 12 weeks - £14.07ph.
• Sundays and Bank Holidays During the first 12 weeks - £17.61ph.
• All Pay per hour updates after 13 weeks.

WHO SHOULD APPLY:

• Candidates must be available for 6-weeks of full-time training. (8am - 4pm or 4pm - Midnight)
• Candidates must be available for 12-weeks without any upcoming holiday. (this is due to training).
• You must have a fullyflexible approach to working hours.
• ALL ROTA'S will include a mixture of shifts including nights, early's, 3/4 weekends and 6/8 bank holidays.
• (please note that rota's are given to you 5 weeks in advance)

If you find reward in helping people, we would love to hear from you!

If you would like to be consider for this role, APPLY NOW!!!

Wild Recruitment Ltd is acting as an Employment Business in relation to this vacancy.