Customer Service Manager

We currently have a fantastic opportunity for a Sales & Customer Service Manager to join our clients team based at their site in Whetherby!

Our client is a successful manufacturer, distributor & retailer of artisan pizza ovens.

We are pleased to be able to offer this role on a permanent basis, therefore meaning if successful you'll be employed directly by our client.

What you'll be doing:

You will be in charge of the day to day operations and running of the business., with no two days being the same.

• Developing new business by generating leads, making outbound calls, conducting face to face meetings along with showroom visits.
• Maintaining strong relationships with new and existing clients.
• Confidently communicating with customers, providing quotes and closing sales.
• Dealing with advanced sales and customer queries, offering product knowledge and support.
• Work closely with logistics & 3rd parties to plan, the dispatch and delivery of orders.
• Processing & responding to all new enquiries in a timely manner, whilst ensuring all customers requirements and needs are met.
• Ensuring in-house systems are kept up to date.
• Delivering the best customer service possible with every interaction.

Your Skills:

• A track record of sales achievements is essential for this role.
• Strong communication skills with a confident telephone manner.
• Able to build trusted relationships with new and existing customers.
• Experience working within a fast-paced customer service and sales management role.
• Good negotiation and organisational skills.
• Passionate about sales, with hunger to exceed weekly and monthly targets.
• Ambitious and wants to grow within a company.

Hours:

Monday - Friday 9AM - 5PM

Pay:

£30,000 P/a + up to 20% performance related bonus (OTE £36,000 +)

Benefits:

• Bonus
• 28 days holiday inclusive of Bank Holidays (Holiday entitlement will increase with length of service, up to 33 days)
• No weekends
• Company Pension
• Employee discount on company products
• On-site parking

What to do next:

Apply below and we'll be in touch!