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Job Title
Position (job title): Elements Restaurant Manager
Reports to: Food and Beverage Manager
Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF
Hours of work: 40 hours per week
Benefits:
Apprenticeship and other development opportunities.
Gym and leisure use.
Share of gratuities.
Hospitality Rewards platform.
Employee Assistance Program.
Free meals on duty.
Refer a friend bonus.
Free golf for yourself and discounted for friends and family.
Uniform provided.
Food and Beverage Discount when dining at our Hotel of 20%
Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 185 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings as well
Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas with further plans to redevelop and expand throughout 2024 and 2025 increasing the number of Bedrooms self-contained Golf facilities, as well an opulent new Spa with state-of-the-art facilities.
Our values: “Never be ordinary” in our product, quality or people with the aim of being “Always Aldwark” in meeting our guest’s and team expectations.
Main duties and purpose of the role:
Elements is a fabulous 80 cover restaurant with round central bar serving rosette level food, wine and cocktails. As the leader of Elements, you are responsible for overseeing your department to deliver an excellent guest and team member experience in accordance with the Aldwark Manor Estate Service Standards. You will have a passion for food, wine and cocktails and be able to deliver the highest standards in a fast-paced environment. The Restaurant is open all day: breakfast, lunch, afternoon, and dinner so you must be experienced in all areas.
- Create an effective rota to deliver the service standards in Elements restaurant.
- The ability to manage, motivate & delegate tasks to your team.
- To carry duty management shifts in the Estate.
- To support other Food and Beverage outlets when required.
- Recruit, train, coach and develop all team members in Elements restaurant.
- Create and develop the brand standards to keep moving the business forward, making it a destination for the residential and non-residential clientele.
- Develop the wine list (with help from the Bars Manager and Food and Beverage Manager)
- To ensure the team can manage guest queries in a timely and efficient manner.
- To ensure that the team are fully trained on the product including all facilities and service standards expectations.
- Ensure target KPIs including guest spend and guest satisfaction scores are met.
- To ensure standards of procedure are in place and followed by the team.
- To ensure all relevant legislation, compliance and procedures in employment law, health and safety, food safety, liquor licencing is followed by all the team at all times.
- Work with the Bars Manager and F&B Manager to ensure effective scheduling with the right team in the right place at the right time.
- Mentor, monitor and develop the Elements team.
- Make sure that 6, 10 weeks reviews with new starters are delivered to all team members as well as 6 monthly objective setting.
- Lead the departmental induction of new starters and ensure they are fully competent in the role.
- Ensure an adequate training plan is implemented based on guests’ feedback, personal and colleagues’ observation.
- Ensure consumable, food, liquor is maintained at a level suitable for the business.
- Control all costs through payroll and stock control.
- Ensure the business has a strategic plan to continue to develop sales and the guest experience.
- To assist the Bars manager in monitoring Liquor stocks and ensure orders are places in a timely manner.
The above is a non-exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.
About Us
The Aldwark Manor Estate has been synonymous with luxury since it was established in 1978.
Elegant grounds, sensual design, elemental dining and grandeur at every turn, within 185 acres of countryside all contribute to its allure.
The Aldwark Manor Estate is an independent, indulgent luxury hotel in the Yorkshire countryside and provides the setting for unforgettable experiences.
We are continuously looking for exceptional individuals to join our team. If you are seeking a hospitality job with progression opportunities, then we are for you. There are live-in opportunities for the right candidates.
We are an equal opportunities employer committed to diversity, equity and inclusion. A copy of out DEI policy is available on request.
