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Our client is looking for an enthusiastic and driven Customer Account Representative to join their rapidly growing business. Fantastic working environment with genuine career progression based in stunning offices in Sheffield.
To be successful within this role the candidate must be highly numerate with attention to detail, have exceptional communication skills, both written and verbal, and confidence in working in a customer facing environment. Good organisational and time-management skills are a pre-requisite as are a smart appearance, professional manner.
Responsibilities:
The Customer Account Representative role handles transaction processing both from a customer service perspective and a compliance and revenue generation perspective. Whilst running accounting systems the Customer Account Representative must ensure that transactions are quickly and properly processed, customer accounting is correctly administered and that the business can monitor how customers use assets, where they use them and how long they use them to ensure that we are correctly being remunerated. The process also involves compliance monitoring to ensure that we help and support customers in using the system properly without undue cost or penalty.
This team shares responsibility for Customer ordering and receipt of despatch information, data processing, reconciliation of data following stock counts, maintenance of contracts price increases, and customer problem solving, amongst other tasks.
Skills:
The successful candidate should meet the following list of skills:
- Computer literate - proficient in Word, Excel and ideally SAP.
- Well organised, with time management and prioritisation skills.
- Good communicator - confident and articulate with the ability to build relationships.
- Flexible and with the ability to learn quickly.
- Experience of working to deadlines in a fast paced environment.
- Experience of company specific software.
- Previous experience of working in a team office environment.
Apply now for immediate interview
