Service Desk Operator

Job Title: Service Desk Operator 
Salary: £12 - £13 per hour
Location: Stevenage
Contract: Temporary – Permanent
Hours: 9.00 – 5.30 pm

COMPANY PROFILE

Our client is looking for a confident, self-motivated, and hard working individual to join their thriving team where no two days are the same.

If you are available immediately and looking to work for a busy and close nit team, this could be the role for you.

SKILLS REQUIRED

Friendly and Confident personality
Happy to be trained and good at following feedback and instruction.
Previous experience booking engineers, working on a service desk.
Excellent customer service skills and telephone manner.

RESPONSIBILITIES

Scheduling engineers
Liaising with a wide range of clients on a day to day basis
Recording information accurately to resolve and action queries.
Follow up quotations and preparing tickets
Collaborating with the team to meet customer expectations

ADDITIONAL INFORMATION

20 days annual leave + bank holiday
Free parking on site
Pension

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been short listed.
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